Privacy Policy

01. Introduction

At Strockise, we are committed toprotecting the privacy of our clients, website visitors, and anyone whointeracts with our services. This Privacy Policy explains how we collect, use,store, and protect your personal information when you visit our website orengage with our Web Design & Development services.

By using our website or services, you agreeto the practices described in this Privacy Policy. If you do not agree, pleasediscontinue use of our website and services.

02. Information We Collect

We collect information in the following ways:

2.1 Information You Provide Directly
  • Name, email address, phone number, and company details submitted via contact forms or discovery calls.
  • Project briefs, content, assets, and any other materials you share with us during an engagement.
  • Payment information processed securely through our third-party payment providers.
2.2  Information Collected Automatically
  • IPaddress, browser type, device information, and pages visited when you browseour website.
  • Cookiesand similar tracking technologies that help us understand how visitors interactwith our site.
  • Referralsources and session duration for analytics purposes.
2.3  Information from Third Parties
  • Datashared via third-party platforms we use to deliver our services (e.g. projectmanagement tools, communication platforms).
  • Publiclyavailable information relevant to your project or business, where applicable.
03.  How We Use Your Information

Strockise uses the information we collect for the following purposes:

  • To deliver, manage, and improve our web design and development services.
  • To communicate with you regarding your project, proposals, invoices, and updates.
  • To process payments and maintain accurate financial records.
  • To respond to enquiries, support requests, and feedback.
  • To send relevant updates or marketing communications (only where you have given consent).
  • To analyse website usage and improve our online presence and user experience.
  • ‍▸ To comply with applicable legal obligations.
04.  Legal Basis for Processing

Where applicable under data protection legislation, we process your personal data on the following legal grounds:

  • Contractual necessity: To fulfil our obligations under a client agreement or proposal.
  • Legitimate interests: To operate and improve our business, provided this does not override your rights.
  • Legal compliance: To meet our obligations under applicable laws and regulations.
  • Consent: Where you have explicitly opted in to marketing communications or cookie usage.
05.  Data Sharing & Disclosure

Strockise does not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

  • Service providers: Trusted third-party tools and platforms (e.g. payment processors, cloud storage, analytics) that assist us in delivering our services, subject to appropriate data protection agreements.
  • Legal requirements: Where we are required to disclose information to comply with a legal obligation, court order, or regulatory authority.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, with appropriate protections in place.

All third parties we work with arerequired to handle your data securely and in accordance with applicable privacylaws.

06.  Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and gather analytical insights. Cookies are small text files stored on your device when you visit our site.

‍6.1  Types of Cookies We Use
  • Essential Cookies: Required for the website to function correctly. These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors use our site, enabling us to improve content and performance.
  • Preference Cookies: Remember your settings and choices for a more personalised experience.
‍6.2  Managing Cookies

You can control and manage cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

07.  Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Specifically:

  • Client project data is retained for the duration of the engagement and for a reasonable period thereafter for reference and legal purposes.
  • Financial and invoicing records are retained in accordance with applicable accounting and tax regulations (typically 6–7 years).
  • Marketing and communication data is retained until you withdraw consent or request removal.

Once data is no longer required, it is securely deleted or anonymised.

08.  Data Security

Strockise takes the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These include:

  • Secure, encrypted storage of sensitive data.
  • Access controls limiting data access to authorised team members only.
  • Regular review of our security practices and tools.
  • Regular review of our security practices and tools.

While we take every reasonableprecaution, no method of electronic transmission or storage is entirely secure.We cannot guarantee absolute security, but we are committed to addressing anybreaches promptly and transparently.

09.  Your Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request that we correct any inaccurate or incomplete information.
  • Erasure: Request deletion of your personal data, where applicable.
  • Restriction: Request that we limit how we process your data in certain circumstances.
  • Portability: Request a copy of your data in a portable, machine-readable format.
  • Objection: Object to the processing of your data for direct marketing or legitimate interest purposes.
  • Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us using the details in Section 11. We will respond to all requests within a reasonable timeframe and in accordance with applicable law.

‍10.  Amendments to This Policy

Strockise reserves the right to update this Privacy Policy at any time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on our website with a revised effective date. We encourage you to review this policy periodically. Continued use of our website or services following any changes constitutes your acceptance of the updated policy.

11.  Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Email: hello@strockise.com

Website: www.strockise.com